Every business loves customer feedback, especially high praise when it comes to expertise, responsive service and going above and beyond. At Specialized Accounting Services we pride ourselves on delivering on our commitment to franchise and small business clients like the Bartlett family, multi-unit business owners in Texas.
When the Bartlett family first embarked on their franchise ownership with Kilwins Franchise, their initial foray into financial management was rooted in a do-it-yourself mindset, supplemented by the support of a local CPA. The recommendation to explore SAS Accounting initially prompted a call to SAS to acknowledge the suggestion. Little did they know that this initial contact would reveal the benefits SAS could bring to their businesses.
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As new owners with Kilwins Franchise, we started down our franchise path with a DIY QuickBooks approach and a local CPA who helped us figure it out. Admittedly, there was a steep learning curve, but we were one small store – how hard could it be? We did figure out the necessities and had the legal aspects covered.
We fought hard when approached with a gentle recommendation a franchise-specific accounting firm may greatly benefit us, and CLEAN financials were essential for growth. Being fairly organized, we wondered how our current system could be anything but clean?
Well, we’re here to say you don’t know what you don’t know.
We decided to check into SAS Accounting and make the call to Jack Ruskin, only to appease the suggestion, with no real intention to hire them. However, from the first call, we were pleasantly surprised when we realized the benefits they could add to our business/es.
Our family has very high standards, which takes a lot to impress us. We’re happy to say the firm’s team has been accountable, knowledgeable, and fundamental in helping us obtain funding for our new store. In fact, we would have been denied a loan had they not helped throughout their process. They’ve gone above and beyond promptly to answer every question we have. SAS is proactive and have items completed before we can ask about them.
We’re now four-plus months into using their services and beginning to see the BIG PICTURE. Every financial statement is explained, allowing us to make the best decisions for our businesses. Franchise-specific advice is KEY- we honestly had NO idea and THOUGHT we were doing everything right. We were so wrong.
IF only we had used them from the beginning, we’d be sitting in a MUCH different place right now. We cannot recommend their services enough to anyone who *thinks they don’t need them*.